Allied Health
- Physiotherapy
- Occupational Therapy
- Podiatry
For aged care providers
A responsive local service partner for aged care providers
Reliable home care, community support and allied health across the Hills District, North West Sydney, and Sydney's Upper and Lower North Shore.
Working together
Dependable local service delivery
Lumos Home & Health works with registered aged care providers and care managers who need dependable local service delivery.
Our approach is built around straightforward referrals, responsive communication, transparent pricing and practical service delivery.
We understand that the registered provider remains responsible for the overall care arrangement. Our role is to deliver agreed services professionally and communicate effectively with the referring organisation.
Service capability
Services available through Lumos
Home & Community Support
- Personal Care
- Domestic Assistance
- Social Support
- Transport & Community Access
- Respite Support
Service availability is subject to location, workforce availability and the requirements of the referring organisation.
Operational benefits
Reliable, responsive and easy to work with
Reliable
Dependable service delivery, clear updates and prompt communication when circumstances change.
Responsive
Every referral receives an initial response within two business days, with a direct local contact for follow-up.
Competitive pricing
Transparent, reasonable fees confirmed before service starts. We aim to keep rates below typical industry averages for comparable services.
Broad local capability
Home care, community support and allied health, with English and Chinese communication available.
Referral process
One short form, then a response within two business days
Send the short form
Complete our existing online enquiry form with the client, service and contact details.
Response within two business days
We review coverage, requirements and availability, then contact the referrer with the next step.
Confirm and arrange
Once accepted, we confirm the service arrangement, contact the nominated person and provide agreed updates.
Provider onboarding
Information for your due diligence
We understand that registered providers need appropriate information before engaging external service partners.
Relevant business, insurance, professional and workforce documentation can be supplied as required during onboarding.
Request Provider Information- ABN and business details
- Service agreement documentation
- Relevant insurance certificates
- AHPRA registration for regulated allied health professionals
- Worker screening documentation where applicable
- Professional qualifications where applicable
- Privacy and confidentiality information
- Complaints and feedback process
- Incident management information where applicable
Documentation is available or provided as applicable to the service and onboarding requirements.
Contact Lumos
Looking for local service capacity?
If you manage clients across the Hills District, North West Sydney, and Sydney's Upper and Lower North Shore, send our short form and we will respond within two business days.